Privacy policy
Last updated: November 12, 2025
Love Different values your privacy.
We believe that respect, transparency, and intention should guide every interaction — online and offline.
This Privacy Policy explains how we collect, use, and protect your information when you visit lovedifferent.net, make a purchase, or communicate with us.
1. Who We Are
This website is operated by Love Different, based in London, UK.
For any question about your data or privacy, please contact:
📩 contact@lovedifferent.net
Our store is powered by Shopify, which helps us securely process payments, manage orders, and provide a seamless experience.
2. Information We Collect
We only collect what’s necessary to serve you and deliver your order with care.
We may collect:
-
Identity details (name, e-mail, address, phone number)
-
Order details (products purchased, size, price, date)
-
Payment information (processed securely by Shopify — we never store your full card details)
-
Device and browsing data (cookies, IP address, session data — for analytics and store performance)
-
Communication data (messages, e-mails, or inquiries you send us)
3. How We Use Your Information
We use your data solely for:
-
Processing and delivering your orders
-
Sending order confirmations, shipping updates, or support messages
-
Improving your experience on our store
-
Preventing fraud and ensuring secure transactions
-
Complying with legal or regulatory obligations
We do not sell or rent your personal data — ever.
4. Sharing Your Data
Your information may be shared only with trusted partners essential to our operations:
-
Shopify (our e-commerce platform)
-
Payment processors (for secure checkout)
-
Shipping partners (to deliver your order)
-
Analytics providers (to improve performance and user experience)
Each partner processes data under strict confidentiality and in accordance with data protection law (GDPR & UK Data Protection Act).
5. Data Retention
We retain your information only for as long as necessary to fulfill your order or comply with legal requirements.
Once this period expires, your data is securely deleted or anonymized.
6. Your Rights
If you are based in the UK or the European Union, you have the right to:
-
Access your personal data
-
Request correction or deletion
-
Object to certain uses of your data
-
Withdraw consent at any time
To exercise these rights, simply e-mail:
📩 contact@lovedifferent.net
We’ll respond within the timeframe required by law (usually 30 days).
7. Cookies
Our website uses cookies to ensure proper functionality, analyze performance, and personalize your experience.
You can manage or disable cookies through your browser settings at any time.
8. Security
We take your privacy seriously.
Your information is encrypted and transmitted securely through Shopify’s infrastructure (SSL protection).
While no online system is flawless, we continually work to maintain the highest level of security.
9. International Transfers
As we use Shopify, your data may be transferred to servers located outside your country (including Canada and the U.S.).
All transfers comply with recognized international data protection standards (e.g. Standard Contractual Clauses).
10. Updates to This Policy
We may occasionally update this Privacy Policy to reflect new legal requirements or improvements to our practices.
The latest version will always be available here, with the updated date shown at the top.
11. Contact
If you have any question about this policy or how we handle your data, contact us at:
📩 contact@lovedifferent.net
📍 Love Different — London, United Kingdom
We treat every inquiry with the same care we bring to our creations.