Terms of service
1. General
Welcome to Love Different.
By placing an order on our website (lovedifferent.net), you agree to the terms below.
Our mission is simple: to craft with care, deliver with integrity, and ensure transparency at every step.
These Terms of Service govern all purchases made through our online store.
We may update them from time to time — the version visible at checkout always applies.
2. Products & Availability
Each piece is produced with intention and limited availability.
We do our best to ensure accurate stock levels, but in rare cases, an item may become unavailable after purchase.
If that happens, you’ll be notified immediately and refunded in full.
Product colors and details are displayed as accurately as possible, but slight variations may occur due to lighting or screen calibration.
3. Pricing & Payment
All prices are listed in GBP (£) and include taxes where applicable.
Shipping fees are calculated at checkout.
Payments are processed securely via Shopify Payments and other trusted gateways.
We reserve the right to modify prices at any time, but your order will always be charged at the rate shown when you confirm payment.
4. Shipping
Orders are processed within 2 to 5 business days, unless otherwise stated.
You’ll receive a tracking number once your order ships.
Delivery times depend on your location and the carrier.
Love Different cannot be held responsible for delays once the parcel is in transit.
For more details, see our Shipping Policy.
5. Returns & Refunds
We want you to love what you ordered.
If something isn’t right, you can return your item within 14 days of receiving it, under the conditions described in our Return & Refund Policy.
Returned items must be unworn, unwashed, and in their original packaging.
Return shipping costs are the customer’s responsibility.
Refunds are issued once items are received and verified.
Sale or promotional items are final sale.
6. Intellectual Property
All content on lovedifferent.net — including text, images, logos, and designs — is the exclusive property of Love Different and cannot be reproduced or distributed without prior written consent.
7. Limitation of Liability
While we strive to provide a seamless experience, Love Different cannot be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
8. Contact
For any question, concern, or order issue, please contact us at:
📩 support@lovedifferent.net
We aim to respond within 48 hours.
9. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.
In case of dispute, we’ll always seek a fair, human resolution before any legal process.
10. Final Words
Love Different exists to connect, not complicate.
By shopping with us, you’re part of something built with intention, care, and respect.
From London to the world.